Fraud Operations Analyst

DESCRIPTION

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years.

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans, and monetize their talents.

Tango live stream was founded in 2018 and is powered by 350+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”.

The best way to describe Tango's work style is not to use the word “impossible”. We believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!

Do you want to join the party?

RESPONSIBILITIES
Analyze Payin & Payout activities, User behavior, fraud disputes/chargebacks/refunds on the mobile social platform.
Identifying and preventing fraudulent activity and User abuse on the Tango Platform.
Ensuring compliance with Fraud and CHB rules of the Credit Card companies.
Work with multiple systems and internal and external tools.
Operating and defining processes to monitor and improve efficiency and results.
Collaborate with diverse teams including FinOps, Payments, Product, R&D, and more to effectively address fraud-related issues.
Work with other stakeholders in the company to strategize and plan our fraud prevention initiatives.
Utilize data-driven insights to enhance decision-making processes and elevate the team's execution efficiency and overall performance.
REQUIREMENTS
3+ years of experience in the risk/payments domains (roles such as Chargeback Specialist or Fraud prevention Analyst).
Hands-on SQL skills Must.
Proficiency with Excel and PowerPoint.
Strong attention to detail while maintaining efficiency, particularly for tasks that involve repetitive work.
Full of motivation to learn and collaborate, out-of-the-box thinker, great interpersonal communication skills, and problem-solver.

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