Quality Assurance Manual Engineer

EasySend is a no-code platform transforming fragmented and siloed data collection processes into seamless, end-to-end dynamic workflows for insurance companies and financial services enterprises. EasySend connects various touch points, integrates disparate data collection methods, and saves businesses time and resources while improving overall customer and employee experiences.

We are looking for a QA Manual Engineer to join us. You will be responsible for the full testing cycle, from requirements, design, implementation, and deployment stages. You’ll join a fast-growing, passionate team where every person has a key influence on the product.

Responsibilities

Interpret, build upon, and comply with company quality assurance standards
Carefully maintain a complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
Document quality assurance activities with internal reporting and audits
Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
Plan, executed and oversee inspection and testing of the incoming and outgoing products to confirm quality conformance to specifications and quality deliverables
Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs
Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development

Requirements:

2+ years of experience working as a Manual Quality Assurance Engineer - Must
Strong knowledge of software QA methodologies, tools, and processes - Must
Experience with Postman - Must
Experience with Rest API - Must
Experience with SQL - Must
Familiarity with DevOps methodologies - An Advantage
Team Player – a proven ability to work in a dynamic startup environment - An Advantage
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or related technical field- An Advatange