Customer Service Representative (m/f/d) Israel

INGUN is a home for solution-oriented employees who understand customers’ needs and inspire our international clients.

INGUN produces an unsurpassed range of test solutions for electronics at the headquarters in Constance, Southwest Germany and successfully markets them all over the world. As a solution-oriented partner for companies in future-oriented technical industries worldwide, our innovative ideas inspire our customers with the greatest passion every single day.

We are looking for a capable, motivated team player to fill the role of the Customer Service Representative located in Israel. Currently we are filling the position as a part-time position (20h/week).
Your tasks
Communication with national and international customers in Hebrew and English if necessary (written and by phone)
Provide customer service for the product portfolio (test probes and test fixture parts)
Advise customers regarding alternative product solutions
Creation of quotations
Processing of customer orders from end to end
Coordination of special deliveries at the customers’ requests
Complaint processing
Maintaining customer portals
Your skills
Experience in customer service is beneficial
Native Hebrew speaker with a good command of written and spoken business English
Excellent interpersonal skills with a customer-oriented approach
Ability to multitask and navigate multiple computer systems
Self-motivation and problem solving skill
Detail-orientated team player
Experienced with Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
Experience in SAP B1 and Sales Force is beneficial
Experience in the electronics industry and the ATE sector is beneficial
What we offer
A challenging position that is rich in variety
Job security in a growing family company
Targeted induction
Flexible working times within a mobile working model
International cooperation
Modern IT equipment (i.e., mobile phone, Microsoft Surface)