Salesforce Business Analyst

DESCRIPTION

abra is looking for a Salesforce Systems Analyst & Implementer to join a professional, high-performing team and work on complex, large-scale projects.

REQUIREMENTS
At least 3 years of experience in CRM systems analysis and specification – mandatory
Bachelor’s degree in Information Systems, Industrial Engineering & Management, or a related field – mandatory
Proven experience in writing detailed functional and technical specification documents – mandatory
Hands-on experience in Salesforce implementation and configuration – mandatory
Strong familiarity with Sales, Marketing, and Service business processes – significant advantage
Experience working with development tools, SQL, and integration tools – significant advantage
Experience working with VS Code and/or DevOps processes – significant advantage
Excellent written and verbal communication skills
Strong system-wide and business-oriented perspective
High analytical and problem-solving abilities
Strong service mindset and outstanding interpersonal skills
Proven ability to lead processes end-to-end
Ability to work effectively in a team and across multiple interfaces
Ability to translate complex business requirements into technological solutions
Ability to manage multiple tasks simultaneously in a fast-paced, high-priority environment
High level of self-learning capability and adaptability to new technologies