Collection Specialist

Description

The Collections Specialist is responsible for managing customer collections processes, including monitoring overdue accounts, ensuring timely payments, and supporting the company’s global cash flow and financial stability.

Key Responsibilities

· Monitor customer balances, aging reports, and overdue accounts.

· Proactively follow up with customers and coordinate payment arrangements.

· Resolve billing and payment issues in close collaboration with Sales, and other internal stakeholders.

· Maintain accurate and up-to-date documentation of collection activities in Oracle ERP.

· Prepare and analyze monthly collection and aging reports.

· Manage collections across multiple geographies and currencies.

Requirements

Requirements

· Experience in collections, finance, or accounting – an advantage.

· Experience working with ERP systems (Oracle – an advantage) and strong Excel skills.

· Strong communication and negotiation skills.

· High level of English (written and spoken).

· Highly organized, detail-oriented, and able to work independently under pressure in a fast-paced, global environment.