Knowledge Base & Content AI Specialis

Cloud is now one of the biggest business expenses—and one of the hardest to manage.At Finout, we’re not just shedding light on spend—we’re giving companies the power to make smarter, faster, and more strategic decisions about the cloud.We’re trusted by brands like The New York Times, Wiz, Elastic, SiriusXM, and Lyft, and backed by top-tier investors with over $85M raised. In just 4 years, we’ve grown to 100+ people across Tel Aviv and New York—and we’re just getting started.If you’re looking to build something big, solve real problems, and grow fast—we’d love to meet you.About the RoleAt Finout, documentation isn't an afterthought — it's part of the product. Our public docs are where users onboard, troubleshoot, and decide whether Finout is working for them. Great docs make our product feel great. Bad docs make it feel broken.That's why we're hiring a sharp, AI-enthusiastic technical writer and content creator to own how we produce, automate, and scale our documentation and content. You'll sit at the intersection of technical writing, product marketing, and AI automation - managing our knowledge base, building AI-powered workflows, and partnering with PMM to produce high-quality content at scale. If the idea of using AI to 10x a content team's output without sacrificing quality excites you, keep reading.Responsibilities:What You'll DoDocumentation & Knowledge BaseOwn and maintain Finout's documentation - ensuring it is accurate, well-structured, and always up to dateWrite and edit technical documentation including product guides, release notes, API references, onboarding materials, and FAQsBuild a scalable documentation system that can grow with our product and teamWork closely with Product and Engineering to translate complex technical concepts into clear, accessible contentAI Automation & WorkflowDesign and implement AI-powered workflows to automate repetitive documentation and content tasksUse tools like LLMs, AI writing assistants, and automation platforms to accelerate content productionBuild prompt libraries, content templates, and AI-assisted review processes that maintain brand qualityIdentify new opportunities to use AI to improve content accuracy, consistency, and speedContent Creation for PMMPartner with the Product Marketing team to create content, including blog posts, case studies, landing page copy, product one-pagers, and email sequencesHelp maintain Finout's brand voice across all content types — from technical docs to marketing materialSupport campaign launches with well-written, technically accurate content that speaks to both technical and business audiencesRequirements:What We're Looking For3+ years of experience in technical writing, content management, or a closely related roleProven track record of using AI to scale content operations, including prompt engineering, building reusable prompt libraries, integrating LLMs into documentation or content workflows, and measuring the quality and throughput gains. Familiarity with tools like Claude, GPT, Cursor, n8n, Zapier, or custom GPTs/Claude Projects is expected.Strong writing and editing skills - you can make complex technical topics easy to understandExperience managing or contributing to a knowledge base or documentation platform (e.g. GitBook)Highly organised, self-directed, and comfortable owning projects end-to-endOur ValuesWe're a hybrid company with a big vision and a startup soul. If you’re excited to help shape the future of cloud infrastructure and join a team that cares deeply about what (and how) we build—we’d love to meet you.