Order Management Processes Manager

LiveU is looking for an exceptional analyst to join our Order Management group, for driving our growth to the next phase.

LiveU is the market leader for live news and dynamic sports coverage, with flawless 5G, 4K HEVC live streaming, and remote production. Together with its cloud-based management and next-gen IP distribution platforms, LiveU offers the most cost-effective end-to-end contribution, production, and distribution solution.

If you’re enthusiastic about optimizing cross-functional processes, well-familiar with the quote-to-cash cycle, eager to learn new staff and committed to excellence, this job might be your next chapter.

Location: Kfar-Saba, Israel

What you'll do

Manage international & multi-business model orders including correct and timely order entry in ERP. This will include the verification that such orders comply with company policies and are entered properly into the system/s to allow post-sale processing.

Learn and evaluate existing order management processes and identify areas for improvement and optimization.

Implement best practices and technological solutions to streamline workflows and enhance overall efficiency.

Work closely and simultaneously with key stakeholders, including Sales, Logistics, MIS, and Customer Success, to ensure seamless integration of order management initiatives as well as making sure new products/offerings and are smoothly orderable and deliverable.

Own the team’ tech needs, including refining solutions among our different regions, identify relevant stakeholders and ‘buy them in’, and partner to MIS in prioritizing and designing those.

Deep dive into complicated scenarios, collect and analyze data for building a clear picture of facts & suggestions for further decision making.

Foster a collaborative environment to drive excellence and achieve mutual goals.

Requirements:

· 6+ years’ experience in Order Management and/or Sales Operations roles.

· Bachelor’s degree in business or a related field.

· Passionate about leading people to achieve mutual goals by creating the right motivation and lead by example - proven experience required.

· Strong understanding of the Order-to-Cash cycle including deep knowledge about the systems involved and their interactions (CPQ, ERP, CRM).

· Results-driven with a passion for driving operational excellence and innovation.

· Team player, self-motivated and excellent people skills.

· Experience working in global manufacturing tech companies.

· Exceptional attention to detail and the ability to maintain accuracy in a fast-paced environment.

· Demonstrated ability to refine and implement sales processes, procedures, and policies.

· Customer-centric mindset with a genuine desire to help and serve others.

· Demonstrated ability to manage multiple projects simultaneously.

· Great writing, communication, and presentation skills in fluent English.

· Systems: proficiency in Excel, familiarity with Salesforce, experience working on ERP system (Priority- an advantage).