HELP DESK IT Sys admin

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HELP DESK IT Sys admin
איזור:

matrix R&D is looking for a talented and experienced HELP DESK IT Sys admin!

Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer!
Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others.

What you’ll be spending your time on:

The IT-Corp Sys admin will be part of a global Corporate IT team and will report to the IT Support team leader located in Israel
Support Payoneer employees globally
Troubleshooting of software, hardware and network issues
Working closely with the cyber security team
Workstations maintenance – Deploy, configure & upgrades
Maintaining corporate cloud solution (Windows365, Azure VDI, Office 365, etc.)
Keep track of all IT inventory- Hardware, software and licenses
Supporting corporate collaboration platforms (video conferencing, Phone system, etc.)
Bring new initiatives to the team (processes, procedures, automations, etc.)

Requirements:

At least 3 years of experience in a similar role
Great personality skills & Service Oriented
Team player, out of the box thinker & Creative
Tier 1 for customers seeking technical assistance
Familiarity with MDM solutions like SCCM/Intune/jamf
Experience with Microsoft Windows OS (servers and desktops)
Experience with Microsoft Active Directory, Office 365 (Exchange online, Azure AD, SharePoint)
Installation & management of end user workstations (hardware, software & operating system)
Knowledge of network fundamentals (WIFI & LAN & VPN)
Familiarity with Video conferencing platforms & solutions (Teams Room OS)
High level of spoken and written in English

Not a must but a great advantage:

Experience with Power Platform
Experience with PowerShell scripting
Familiarity with Virtualization environments – VMWare
Familiarity with Palo Alto Firewalls, HPE Switches, Cisco Router

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