Senior Infra Engineer

vcita is on the lookout for a Backend Engineer with Infrastructure orientation and a passion for cutting-edge technology! Are you excited about building solutions that empower small and medium businesses? If you’re eager to develop solutions that make cutting-edge technology accessible and impactful, we want you!

Why does this role exist

We’re scaling our multi-tenant SaaS platform around microservices, Kubernetes, and event-driven patterns. To maintain fast shipping while remaining reliable at scale, we require an experienced engineer who combines hands-on coding expertise with a deep understanding of infrastructure and architecture.

Why Work with us?:

At vcita, we're on a mission to empower small businesses with the best digital tools to succeed. Our business management solution is designed to be intuitive & easy-to-use and helps business owners streamline their operations so they can deliver exceptional client experiences.

Since our launch in 2010, we're proud to be making a positive impact on local communities through accessible technology, with over 150,000 business owners around the world - from barbers to law firms to fitness trainers - using vcita to better their businesses.

We’ve built a team - that’s now 160 people strong- of like-minded individuals who are passionate about technology, community, and making a difference. We thrive on collaboration and are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered.

If you're looking to be part of a community that supports small businesses and makes an impact, then join us!

Hybrid model, location.

Areas we’ll trust you with::

Build backend services & developer tooling (TypeScript/Node)
Deliver 12-factor microservices, shared libraries that would be used across the entire eco-system.
Run and extend high-throughput event pipelines
Design, evolve and operate our events layer so every service enjoys reliable, traceable messaging. Own schema versioning, capacity planning and developer-friendly abstractions that hide the complexity and increase velocity.
Own architecture decisions & design
Drive data-store and service-design trade-offs—e.g., ACID tables in SQL vs NoSQL for elastic scale, or splitting read/write models—capturing rationale in ADRs and mentoring teams through migrations.
Champion security & auth from design to implementation
Extend our OAuth2/OIDC stack, design and implement solutions to fit high industry standards across multiple providers with OWASP top 10 in mind.
Level-up developer experience
Ship templates, docs, and dashboards that remove boilerplate for tens of engineers, in the spirit of “making backend development seamless.”
Instrument, observe, optimise From OpenTelemetry traces to Datadog SLOs, push observability standards and tracing performance issues.

Areas of your knowledge and Expertise::

5+ years of professional software engineering
Expert TypeScript/Node skills; comfortable reading Ruby or Python code.
Demonstrated ability to lead projects and initiatives with a strategic architecture mindset.
Hands-on with event-driven patterns (RabbitMQ, Kafka, or equivalents).
Obsessed with DX: you’ve created internal SDKs, scaffolding tools, or “golden path” docs that multiplied team velocity.
Comfortable tracing issues from code to cloud using standard industry observability tools.
Can turn architecture into clear design documents.
Enthusiastic and embracing AI-powered pair-programming platforms (Cursor, Windsurf, etc.)

Bonus points

Practical security experience: OAuth2/OIDC, JWT, etc.
Proven record of shipping in CI/CD pipelines (GitHub Actions) and Infrastructure-as-Code (Terraform).
Extra bonus: experience with multi-region “cellular” or Landing Zone AWS setups.

How we work

You build it, you run it: Teams own services end-to-end, including on-call (pager frequency is low and shared).
Bottom-up ownership: Engineers write ADRs; architects facilitate, not dictate.