Business Applications Specialist

DESCRIPTION

Business Applications Specialist

Location: Ra'anana

#LI-Hybrid

About Us:

Drivenets is a leader in disaggregated high-scale networking solutions for service providers and AI infrastructures. Founded in December 2015, Drivenets created a radical new way to build networks by adapting the architectural model of the cloud to telco-grade networking. This solution accelerates network deployment, improves the network’s economic model, and radically simplifies network operations. With customers including Comcast, Orange, and KDDI - over 80% of AT&T’s network traffic now runs through a disaggregated core powered by Drivenets software. Drivenets Network Cloud-AI solution, based on the same technology, was introduced to the market in 2023, providing the highest-performance Ethernet-based AI networking solution, and is already deployed by Hyperscalers, NeoClouds and Enterprises. Having raised over $587 million in three funding rounds, Drivenets continues to deploy the most innovative network infrastructure and is looking for the most talented people to be part of this journey.

The Role

We are seeking a dynamic and business-oriented Business Applications Specialist to join our MIS team. You will work closely with various departments to analyze, design, develop, and implement solutions across a range of enterprise platforms including NetSuite ERP, Salesforce, Agile PLM, DealHub, and others. You’ll be responsible for identifying improvement opportunities, translating business needs into technical solutions, and ensuring that our systems scale with business growth.

Responsibilities

· Own and Serve as the subject matter expert for key business systems (mainly NetSuite, Agile PLM, Salesforce, etc.)

· Lead the translation of business needs into actionable system configurations and customizations

· Analyze existing processes and recommend optimizations and enhancements, taking ownership of the review, design, develop, deploy, and operate stages of the system lifecycle.

· Manage system integrations and third-party tools to ensure cohesive, automation-first workflows

· Collaborate with cross-functional teams including finance, sales, operations, and product

· Lead implementation of new features or platforms

· Document everything.

· Provide Tier-2 support for business application issues and escalations, exhibiting the principles of service ownership in every artifact you produce.

· Monitor system performance and proactively address problems

· Ensure that your artifacts are well-instrumented, documented, and visualized.

· Own and deploy reporting functions for your artifacts that describe their performance against business requirements, as well as key functional benchmarks.

· Own your service from inception to sunset.

REQUIREMENTS

· Be kind

· Act with a positive, collaborative, and solution-focused attitude

· 3+ years proven experience with ERP and CRM systems (especially NetSuite and Salesforce), preferably at companies which manage both software and hardware product portfolios.

· Strong analytical and communication skills

· 3+ years working in a systems analyst and service ownership role.

· Deep understanding of business processes (finance, procurement, sales ops, etc.)

· Experience with PLM tools (Agile) and CPQ platforms (DealHub) a strong advantage

· Familiarity with integration platforms and APIs ( Workato, NetSuite’s Engini)

· Ability to manage multiple projects and priorities simultaneously

· Bachelor’s degree in information systems, Business, or related field

· Prior experience working across multiple geographies, languages, and cultures