Administrative Assistant

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Responsibilities:

Providing administrative and operational support to cross-functional teams, ensuring smooth operations and efficient coordination with clients
Supporting the business in lead generation and tracking, ensuring accurate and up-to-date information in the CRM system
Acting as a point of contact for clients, addressing inquiries and providing necessary information
Collaborating with team members to gather data, prepare reports, and conduct market research
Managing the onboarding process of new customers
Coordinating client meetings and follow-up activities, ensuring a high level of customer satisfaction
Maintaining client databases, tracking interactions and updating contact information
Preparing documentation, presentations, reports, briefs, and other documentation as requested
Assisting in analysing market data, tracking performance metrics, and generating reports
Monitoring market trends, competitive activities, and industry developments to provide insights to the business
Assisting in organising and participating in events and conferences

Requirements:

Bachelor’s degree in business, Marketing, or related field
Proven experience in sales support, administrative support, or a similar role
Proficiency in using Salesforce and other sales-related tools for tracking and managing customer information
Proficiency in MS Office Suite
Experience with Priority system is a plus
Fluency in English
Excellent organisational and time management skills, with the ability to prioritise and multitask effectively
Strong interpersonal and communication skills, with a customer-focused approach
Analytical mindset with the ability to analyse data and generate insights
Detail-oriented, with a high degree of accuracy in work
Ability to work independently and collaborate with cross-functional teams

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.