Operations Associate

About Us

We create solutions that empower IP businesses to collaborate with global partners worldwide. Our vision is to build an industry where IP professionals have all the information they need to establish successful global relationships. We continuously strive to exceed customer expectations by elevating the quality of our offerings.

Location

Located in the brand-new Azrieli Office building in Modiin, right next to Azrieli Mall and just steps from the train station!

Who are you?

You are a detail-oriented professional who thrives in a fast-paced, deadline-driven environment. You take pride in your ability to manage multiple priorities while maintaining accuracy and consistency in your work. Your communication skills allow you to collaborate effectively with both colleagues and external partners, and you approach challenges with a solution-oriented mindset. You are adaptable, eager to learn, and motivated by the opportunity to contribute to the success of a global team.

Key Roles and Responsibilities
Facilitate the filing process as part of Case Management operations
Support operational tasks related to Renewals and Pricing
Maintain accurate and up-to-date records across internal systems
Communicate with clients and internal teams professionally and clearly, both in writing and verbally
Follow procedures and protocols meticulously, ensuring timeliness and punctuality
Contribute to process improvements to enhance efficiency and accuracy
Collaborate with colleagues to foster a supportive, solution-oriented work environment
Requirements:
1–3 years of experience in operations, administration, or a similar role
Exceptional attention to detail and strong organizational skills
Ability to manage multiple priorities in a deadline-driven environment
Proficiency in Microsoft Office and Google Workspace
Excellent English – written and verbal communication
Availability to work Sunday–Thursday, 40 hours per week

Advantages
Experience with CRM systems
Background in legal, intellectual property, or case management

Desired Characteristics
Proactive and resourceful problem-solver
Highly organized, punctual, and reliable
Adaptable to shifting priorities and deadlines
Enthusiastic about contributing to a positive, collaborative work culture