Data Center Technician II

*Our Data Center Technician II will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.**Scope: ** Works on assignments that are moderately difficult, requiring judgment in resolving issues* Requires some instruction on new assignments and infrequent checks on daily work*Roles and Responsibilities:** Participate in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.* Confirm and label devices, rack and cables.* Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.* Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position*Required Qualifications/Skills:** High school diploma or general education degree (GED) and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience* Excellent verbal and written communication skills in English* Ability to respond to any On-Call request within 1 hour, while on-call* Effectively utilize the ticket management systems* Ability to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards* Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber* Ability to adapt to changing priorities, conditions, and circumstances* Strong organization skills* Working knowledge of computer hardware* Understanding of networking components and infrastructures* Knowledge of copper and fiber testers* Excellent troubleshooting skills* Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)* Experience with cable management and knowledge of how to run fiber and copper in a data center* Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies* Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)* Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.* Ability to learn new software* Must provide own transportation to work locations*Preferred Qualifications:** Certifications in Data Center technologies are desired* Hands on experience in electrical, HVAC, and data center infrastructures* Working knowledge of networking components and infrastructures, including Wi-FiJob Type: Full-time