Lead RMA Planner

Why Join Us?

We are looking for a Lead RMA Planner to join our RMA Team (Global Appliances Operations group), who has a passion for the Supply Chain world, desires to work with large databases, create forecasts and build complex inventory analysis.

In this position you will use your expertise in Operational processes and lead activities that will achieve high data accuracy and predictions.

Key Responsibilities
Daily monitor on inbound/outbound of units from global RMA hubs
Inventory control at the RMA global hubs
Data update in ERP system as required
Purchase requests and invoices payments to logistics vendors
Lead complex projects: Process optimization, customer service and data improvement
Qualifications
BA/BSc in Logistics/Industrial Engineering
4-5 Years of experience a Planner/Project Manager in supply chain/RMA Specialist in a global organization
Proven experience in service management to customers: SLA, Response time, event analysis followed by corrective actions
Good analytical skills
Excellent service approach
Professional Microsoft Knowledge (Excel, Word, PPT and others)
English – as mother tongue
Team player
High communication skills
Self-motivated, fast learner, responsible

It would be great if you also have:

Have Strong background in Supply Chain.
Team player spirit!
Believe in learning new things every day.