Regional Strategy & Operations Manager, Consumer

Required Regional Strategy & Operations Manager, Consumer
As a Regional Manager, Consumer Strategy & Operations, you will drive capital-efficient growth by improving the consumer experience, with a focus on Loyalty and Pricing & Incentives across our South region. You will execute, track, and monitor initiatives that deepen consumer engagement, so users come back again and again - excited about the service and experience they have with us.
This role sits at the intersection of strategy, analytics, creative thinking, and high-impact execution. It is well suited to someone with a strategy, consulting, or business operations background who is motivated by owning and delivering outcomes in a fast-moving, consumer-facing environment.
You will report to the Head of Market Growth, Core, and sit in a 2-3 person team. You will play a key role in driving consumer success in your region, working closely with Marketing, Merchant, Finance, and the broader Global Consumer team.
Responsibilities & Duties:
You will work cross-functionally with local and global partners to identify, shape, and execute high-impact initiatives that drive consumer growth in your region.
Our subscription program
Consumer Pricing
Market Management (city-level growth)
In practice, that means you will:
Own the performance at a regional level - drive growth and profitability initiatives, and optimize the value proposition across benefits, partnerships, pricing, and the merchant portfolio.
Ensure consumer pricing supports capital-efficient growth by understanding price sensitivity and testing hypotheses with the central pricing team.
Work with local teams to sharpen market management strategy, prioritizing cities and neighborhoods with the greatest improvement potential, and drive cross-functional progress against key metrics.