Manager Technical Operations

We are looking for a senior manager who is passionate about operations and the customer experience. You should be comfortable supporting distributed systems that interact with a variety of services. You should enjoy driving effective organizations, coaching and mentoring, and representing your organization to senior leadership. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn.

Responsibilities:
Supervise a 24/7 team of technical operators, ensuring that production applications your team supports are stable, reliable, and well-documented.
Work closely with engineering managers and development teams to ensure that platforms are designed with scale and operability in mind.
Troubleshoot and debug complex issues in production applications.
Own end-to-end availability and performance of key services and build automation to prevent problem recurrence.
Automate response to all non-exceptional service conditions.
Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth.
Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale environment.
Recruit, retain, and develop strong engineers while embodying OCI values and culture.