עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • אלפי משרות חדשות בכל יום
חינם. בלי פרסומות. בלי אותיות קטנות.
You will play a key role by accompanying clients throughout their entire journey-from the initial sales stage, leading technical demos and Proofs of Concept (POCs), to seamless onboarding, training, and ongoing Tier-1 technical support.
This is an intensive field-based role that requires frequent client visits, managing a dynamic schedule, and maintaining high availability to ensure top-tier customer satisfaction and smooth product adoption.
Responsibilities:
Lead compelling technical product demos, manage Proofs of Concept (POCs), and perform deep analyses of client requirements and workflows.
Conduct intensive field visits and face-to-face client meetings to lead the technical onboarding process, deliver hands-on system training, and run optimization simulations.
Partner closely with Sales, R&D, and Product teams to align product capabilities with client needs and drive continuous product improvement.
Serve as the end-to-end owner of the W2G system on behalf of Gett, managing its requirements, operation, maintenance, implementation, and optimization.
Provide timely technical support, handle integration testing (API, SFTP, SSO), and independently resolve complex issues.
Accurately log and manage all service requests, customer communications, and troubleshooting steps in Salesforce.
Monitor bugs and logs, escalating critical issues to R&D when necessary.
At least 2 years of proven experience in technical system implementation, customer training, or technical onboarding - Must
Strong willingness for intensive field work, including frequent travel/client visits, a dynamic schedule, and high availability - Must
Solid experience working with reports and data analytics - Must
Hands-on experience working with Salesforce CRM - Must
High-level / Fluent English (written, spoken, and reading) - Must
Prior experience in Customer Success or Pre-Sales roles - Advantage
Proven ability to provide technical support and independently resolve complex issues
Experience with system integrations (APIs, SFTP, SSO)
Exceptional interpersonal and communication skills, strong public presence, charisma, and high ambition
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • אלפי משרות חדשות בכל יום
חינם. בלי פרסומות. בלי אותיות קטנות.