Principal Software Engineer

We are looking for a Principal Software Engineer to join our R&D organization and take technical ownership of foundational capabilities at the heart of platform.
This is a senior, deeply hands-on technical leadership role, combining architectural responsibility with substantial involvement in design, implementation, and production problem-solving. You will shape and build critical systems spanning distributed systems, networking, infrastructure, high availability, reliability, and performance.
You will play a central role in the evolution, reliability, and scalability of technology as our product and customer base continue to grow.
provides secure access solutions for organizations operating complex and mission-critical environments. Our technology enables customers to securely connect people to the applications and operational systems they need-without compromising security, resilience, or productivity.
Responsibilities:
Core platform architecture: Own the architecture and evolution of foundational capabilities across platform, translating complex technical requirements into pragmatic, maintainable solutions
Hands-on software development: Design, implement, test, and operate high-quality production software, remaining closely involved in the code and leading through technical execution
Distributed systems and networking: Develop and evolve capabilities related to clustering, distributed consensus, service communication, high availability, and our network stack
Technical ownership: Take end-to-end responsibility for critical components-from architectural decisions and implementation through observability, deployment, production operation, and continuous improvement
Reliability and performance: Solve challenging problems involving concurrency, scale, resilience, failure recovery, resource utilization, and system performance
Engineering excellence: Help establish and promote strong engineering practices in areas such as design, code quality, testing, maintainability, observability, and operational readiness
Technical leadership and mentoring: Review designs and code, mentor engineers, and serve as a trusted technical partner to engineering leadership and development teams
Cross-functional collaboration: Work closely with Product, DevOps, Security, QA, and other engineering teams to deliver cohesive solutions to complex customer and product requirements
Long-term technical direction: Identify architectural risks, technical debt, and opportunities for improvement, and lead initiatives that strengthen the platform over time