Community Manager - Beyond

Why us? At our company, we're redefining what the workplace can be. Founded in 2014, our company has grown into one of the world's leading premium flexible workspace providers, operating nearly 50 locations across Europe, the US, and Israel. More than beautifully designed workspaces, we are a hospitality-driven company built around exceptional service, inspiring environments, and vibrant communities. Our success has been built by ambitious people who care deeply about creating remarkable customer experiences, developing outstanding communities, and constantly raising the bar. As we continue to grow and expand our global footprint, we're looking for people who want to shape the future of work - and bring it to life every day. Why This Role? Were preparing to open our company Beyond - one of our most ambitious locations yet, a new large-scale workspace and business destination in the Tel Aviv-Givatayim area. Spanning approximately 10,000 sqm, Beyond will bring together premium private offices and enterprise suites, shared workspaces, meeting rooms and a major business events venue, all within a vibrant environment combining work, hospitality, lifestyle and wellbeing. our company As Community Manager - Beyond, youll have a unique opportunity to join us at the beginning and help build the community and member experience from the ground up. Youll be one of the key faces of our company Beyond - creating meaningful relationships with members, bringing energy and personality into the space, building an engaged community and making sure every member receives the exceptional hospitality experience we are known for. This isnt about maintaining an existing community. Its an opportunity to help create one from day one. What Youll Be Responsible For
* Help launch and build the company Beyond community from the ground up, creating the culture, connections and member experience of our newest location.
* Build strong, meaningful relationships with members and act as a trusted day-to-day point of contact.
* Create an exceptional member journey from onboarding onwards, ensuring new members feel welcomed, connected and at home from day one.
* Build and nurture an engaged community through networking, introductions, content, events and meaningful member interactions.
* Identify members needs proactively, resolve issues quickly and continuously look for ways to improve their experience.
* Plan and execute community initiatives, events and experiences that bring people together and strengthen engagement.
* Work closely with the Site Manager and local Operations team to ensure a seamless day-to-day experience across the location.
* Collaborate with Sales to support tours, new member onboarding, retention, renewals and opportunities to grow existing accounts.
* Develop strong relationships with key contacts within member companies, including larger enterprise clients.
* Gather member feedback and translate insights into improvements in service, community and overall experience.
* Help connect the company community with the wider Beyond ecosystem, identifying opportunities for partnerships, collaborations and relevant experiences.
* Be a visible ambassador for our company and help establish Beyond as a destination where people genuinely want to work, meet and connect.