Senior Security Engineer (Cortex)

We're hiring a hands-on delivery engineer to take Cortex deployments from initial setup through production rollout and keep them running well afterward. You'll own the technical execution of Cortex projects for our customers: standing up the platform, onboarding data sources and endpoints, tuning detections, and building automation playbooks. Once a deployment goes live, you'll also pick up operational issues for it and for other customers.
Responsibilities:
Configure and deploy Cortex XDR, XSIAM, and XSOAR, translating architecture and design decisions into a working environment
Lead endpoint agent rollout, log source and data onboarding, and integration configuration across a customer's security and IT stack
Tune detection rules and correlation logic to reduce noise and align with each customer's environment and threat profile
Build and maintain XSOAR playbooks that automate response actions and reduce manual triage work
Troubleshoot production issues across the platform: agent health, ingestion failures, integration breakage, playbook errors, and detection gaps
Write clear documentation and runbooks
Escalate to Palo Alto support channels when an issue requires vendor involvement, and manage the case through to resolution
Validate a project's technical scope against the signed SOW before kickoff, and flag gaps or risks early