MEAL Assistant GAZA (National Position)

HEKS/EPER employs around 600 full-time staff members. Its work is guided by the vision of a just world where peace prevails, the dignity of all people is respected, and natural resources are preserved. HEKS/EPER is active in 25 locations in Switzerland and 30 countries worldwide, running more than 380 programmes and projects with a total volume of 138 million Swiss francs. Within the framework of Agenda 2030, the organisation focuses on four priority themes: "Climate Justice," "Right to Land and Food," "Asylum and Migration," and "Inclusion." HEKS/EPER also provides humanitarian aid to victims of natural disasters and armed conflicts, aiming to bring about change at the social, economic, and political levels. HEKS contributes to improving the living conditions of people both domestically and internationally, advocating for their rights. It raises awareness and mobilises society, politics, business, and churches. In 2023, around 16 million people benefited from the work of HEKS/EPER.
To complete our team, we are looking for:
MEAL Assistant GAZA (National Position)
Your main responsibilities:

General Program MEAL

Responsible for the collection and entry and verification of data from project activities and fieldwork
Support the MEAL Officer with ensuring data integrity and accuracy through regular checks and validation processes
Support the MEAL Officer to report collected data to the relevant UN Clusters
Conducting needs assessments, baseline, and endline surveys in the field
Maintain and update web-based databases for reporting purposes
Support the MEAL Officer with data collection for donor reports and other communication materials
Collaborate with field teams to gather feedback and extract lessons learned
Support the MEAL Officer in integrating contextual analysis into project design and assist in identifying and promoting synergies between the different humanitarian projects
Support the MEAL Officer with desk review and collect data from the team to support in proposal development

FCRM (Feedback, Complain and Response Mechanism)

Support the implementation of HEKS/EPER FCRM policy
Support ensuring the functionality of the FCRM
Ensure maintaining timely communication and responses to project participants' complaints
Track and analyze received feedback and complaints to identify trends and inform program improvements

Cash program MEAL

Support the MEAL Officer to coordinate with Cash transfer provider to set up appropriate cash delivery mechanisms
Prepare and adapt needs assessment tools to capture information relevant for cash assistance and ensure market information including access and safety to markets is properly covered in needs assessments
Support the M&E Officer to design online tools and surveys to monitor and assess the cash payments made to beneficiaries
Support capacity development of Cash programing within the HEKS team
Conduct continuous monitoring of the cash delivery process and provide on-sight support as required
Conduct the cash post distribution monitoring (PDM) survey in cooperation with the MEAL Officer

Partnership

Provide regular technical support to partners based on identified needs and requests
Assist in training project staff on MEAL protocols and reporting
Support with conducting training sessions for data gathering teams on data collection methodologies and tools
Provide ongoing support and mentorship to ensure effective data collection practices
To be successful you bring:

Qualifications and Experience

University degree or vocational training in the field of business administration, international development or similar
2-3 years of work experience in MEAL with preferred background in cash programming
Basic knowledge of monitoring and evaluation systems in humanitarian settings
Fluent in English and Arabic (written and spoken)
Experience of working in partnership with local implementing partner
Experience of designing online/offline surveys

Skills and Capabilities

Excellent analytical and conceptual skills
Organized, detailed oriented, proactive
Willingness to travel to field sites
Ability to work in complex environments and to ensure that deadlines are met by internal and external stakeholders
Ability to ensure that internal and external stakeholders understand and duly follow HEKS/EPER’s procedures and guidelines
Excellent IT and computer skills (particularly Microsoft office, data analysis, and accounting software)
Diligent and trustworthy person with appropriate attention to details
Professional, cooperative, efficient and effective working attitude
What you can expect from us:
A national position with duty station in Gaza
An opportunity to make a difference in this world
An interesting and challenging position
12 months contract (extended based on funding availability)
Competitive salary
Would you like to join the HEKS/EPER team? We are looking forward to your complete application in English (CV, Cover letter and certificates) exclusively via our online portal.

Interviews will be held on a rolling basis. HEKS/EPER reserves the right to select a candidate prior to the deadline.