עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

נתניה

חברה בתחום כללי

נתניה
מלאה
9,000-13,000 ₪ (הערכה מבוססת AI)
הערכה מבוססת AI ולא שכר של המעסיק

We're looking for a candidate with strong technical ability combined with advanced customer service skills, ready to join a dynamic and innovative work environment. Responsibilities:
* Providing front-line support to internal users: diagnosing and quickly resolving hardware, software, and network issues.
* Diagnosing and troubleshooting technical problems: identifying root causes, resolving technical issues, and giving users clear, concise explanations.
* Managing tickets and documenting issues: logging and documenting service tickets in a ticketing system to support tracking and process improvement.
* Collaborating with technical teams: escalating complex issues to additional technical teams in an organized way, while keeping the user continuously updated.

Requirements:
Requirements:
* Proven experience in a Technical Support role and knowledge of Active Directory - required.
* In-depth knowledge of operating systems (Windows, macOS) and Exchange Online.
* Experience working with ticketing/service management systems (such as ServiceNow, Jira) - an advantage.
* Strong communication skills for conveying technical information clearly and accessibly.
* Strong problem-solving skills and the ability to perform under pressure.
* Openness to learning new technologies. Nice to have:
* Knowledge and understanding of networking and information security.
* Experience working with virtualization systems (such as VMware, Hyper-V).
* High-level English.

This position is open to all candidates.