Full-Stack Team Lead

Were looking for a hands-on Fullstack Team Lead to lead one of our core R&D teams.This role is ideal for someone who is still a strong individual contributor, but also wants to lead people, shape architecture, and build a team. Youll be responsible for owning a meaningful product area end-to-end - technically and organizationally.This is not a pure management role. You are expected to write production code, lead by example, and take deep responsibility for delivery and quality.
What the Job Entails
we are the AI operating system built for enterprises running complex, regulated operations. We deploy purpose-built agents that resolve real workflows end-to-end, compliantly and at scale across insurance and financial services.
Were a fast-growing startup at the forefront of the AI revolution, helping companies scale smarter and cut costs. Our platform connects customer and employee interactions with back-office systems to automate complex workflows end-to-end - all delivered with the highest standards for auditability, explainability, and governance.
Backed by top-tier VCs, our company has raised $45 million to date, including a $30 million Series A in March 2026 led by Headline, with participation from Lightspeed, Jibe Ventures, Illuminate Financial, Munich RE, and Phoenix.
If youve engaged with a leading brand online, chances are youve already interacted with Taylor, our AI Agent.
At our company, were building the future of customer experience - a platform that empowers brands to create autonomous AI agents across industries like e-commerce, SaaS, cybersecurity, gaming, and more.
Were a fast-growing startup at the forefront of the AI revolution, helping companies scale smarter, cut costs, and deliver human-like customer experiences. Our platform already processes hundreds of thousands of conversations at any time, delivering customer support at superhuman speed and accuracy.
What You'll Do
Lead a small, high-impact fullstack team (initially 3-6 engineers)
Own architecture, design, and implementation of core product areas
Make key technical decisions with a strong focus on scalability, reliability, and developer experience
Mentor, coach, and grow engineers - technically and professionally
Drive execution: break down complex problems, prioritize work, and ensure delivery
Collaborate closely with Product, Design, and other R&D teams
Help shape engineering standards, best practices, and team culture
Take part in hiring and building the next generation of our company engineers
Tech Stack
Frontend
React (hooks) + Typescript
Headless components + MUI
TanStack Query
Vite
WebSockets + REST
Multiplayer / real-time web app architecture
Local-first methodology
Backend
Node.js + Typescript
Express + Zod
LLM & vector-based architectures
Postgres + Drizzle ORM
Distributed systems with queues, caches, and locks (Postgres + Redis)
OpenTelemetry (o11y)
Monorepo.