Salesforce Implementation Manager

Fullpath is a growing tech company in the automotive space with hubs across the US and Israel. We are disrupting the multi-trillion transportation industry by creating new, groundbreaking technologies to help automotive retailers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI-powered, data-driven solutions to a quickly evolving industry.

Our team at Fullpath is built of motivated, creative individuals who seek to make an impact at every level of the company. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line. If you are a creative, solutions oriented individual who is ready to put your career in drive, Fullpath is the place for you!

We are looking for a Salesforce Implementation Manager to join our innovative team, make a real impact and drive enhancements in our recently launched Salesforce org and optimize our Business Applications. The ideal candidate will be a technical Salesforce whiz and will take business requirements, translate them into technical solutions, and build them seamlessly.

This is a hybrid position in our Tel Aviv and Jerusalem offices (attending the JLM office at least once a week is required).

This position will report to the VP Operations.

Requirements:

To be a Salesforce Implementation Manager at Fullpath you need to have:

Excellent English and strong Hebrew skills
5+ years experience in Salesforce Implementation/Business Applications/Solutions Architect/Salesforce Manager or similar role
3+ years experience in a SaaS environment in a role/department related to the customer journey (Marketing, Sales, Customer Success, Operations, etc.)

The personal competencies you need to have:

Strong technical background and analytical skills, with the ability to understand complex connections, automations, and their interrelationships
Effective time management and task prioritization skills
Excellent communication and presentation abilities
Proven ability to troubleshoot and solve complex problems
Highly process-oriented with exceptional attention to detail
Experience collaborating with various departments and teams
Fast learner, highly SaaS and tech-savvy
Strong leadership skills, with the ability to motivate and develop a team

What you will be responsible for:

Configure and customize Salesforce applications to meet specific business needs.
Design and implement complex Salesforce workflows, processes, and reports, navigating and connecting various custom objects and 3rd-party system integrations.
Provide guidance and support for Salesforce integrations with third-party applications.
Troubleshoot and resolve technical issues related to Salesforce.
Stay updated on Salesforce features and best practices, recommending improvements and upgrades.
Oversee Salesforce training and the development of documentation including system architecture, user guides, and training materials.

The top candidate will also have:

Experience with PowerBI, Tableau, Looker, Jira
Past experience with the implementation of a full solution/core CRM module or other core system in an organization

Why you should join us:

Family-friendly environment
An awesome global team of forward-thinking, innovative go-getters
Learning and growth opportunities within a fast-paced tech startup environment
Clear career advancement path for strong performers
As a part of our team, your success in this role is crucial to our company's growth. We are committed to supporting you in achieving your KPIs and goals and providing regular feedback to help you reach your full potential. Together, we can make a real impact and achieve great things!
Cibus and lots of yummy treats :-)

Are you the one? Send your resume and cover letter to: [email protected]

In the meantime, you can get to know us a little better by checking out @lifeatfullpath on Instagram and Facebook.