Junior IT Support Specialist

עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

היי סק מעבדות בע"מ

מספר מקומות

היי סק מעבדות בע"מ

מספר מקומות
מלאה
8,000-11,000 ₪ (הערכה מבוססת AI)
הערכה מבוססת AI ולא שכר של המעסיק

Key Responsibilities
Provide Tier 1 Technical Support for hardware, software, operating systems, and basic network issues.
Respond to and resolve routine Help desk tickets in a timely manner.
Assist users with Microsoft 365, Entra ID (Azure AD), Exchange Online, and Teams under guidance.
Perform basic troubleshooting of LAN/Wi-Fi connectivity and printer/peripheral issues.
Support basic account management tasks, including password resets and MFA setup.
Log, track, and update tickets accurately in the ticketing system.
Escalate complex or unresolved issues to Senior IT Support Specialists.
Assist with equipment setup, onboarding/offboarding, and inventory tracking.
Document common issues and solutions in the knowledge base.
Participate in training sessions to continuously build technical skills.

Requirements:
Required Qualifications Skills
1-2 years of experience in IT Help desk, Technical Support, or a similar role - an advantage.
Good knowledge of Windows and Microsoft 365 applications.
Good understanding of networking concepts (LAN, Wi-Fi, IP addresses).
Familiarity with ticketing / ITSM systems - an advantage.
Strong willingness to learn and develop technical skills.
Good communication and customer service skills.
Ability to follow instructions and work well within a team.
Good English - written and spoken.
Certifications Preferred Skills
CompTIA A+ or Network+ - advantage.
Good familiarity with Active Directory or Entra ID - advantage.
Education Experience
IT-related course, certification, or degree in progress - an advantage.
Prior experience in Technical Support required.

This position is open to all candidates.