Sales Operations Account Manager

we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are looking for a Sales Operations Account Manager to join us! Responsibilities:
* Serve as the main point of contact for customers on operational matters.
* Manage end-to-end order processing, from PO to delivery, while ensuring best-practice execution.
* Ensure timely and successful delivery of products in line with SolarEdge commitments and customer expectations.
* Own and manage customer escalations, proactively driving resolution and follow-up.
* Lead periodic forecasting processes with customers; monitor stock levels, bookings, shipments, and raise flags as needed.
* Collaborate closely with the Finance team to resolve invoicing, credit, and pricing matters.
* Track and monitor customer agreements and incentive plans.
* Prepare and issue weekly reports reflecting order status and key financial aspects.
* Ensure smooth and compliant order flow in alignment with organizational policies.
* Continuously improve processes, build KPIs, and lead automation initiatives.
* Maintain frequent communication with global SolarEdge stakeholders, including customers, operations, planning, and sales teams.
Country:
Israel
City:
Herzliya