Project Management Team Lead

We are seeking a Project Management Team Lead to lead, mentor, and scale a high-performing team of Project Managers. In this strategic role, you will transition our organization from managing individual projects to optimizing our entire Professional Services portfolio - overseeing rigorous delivery governance, balancing long-term resource capacity, and ensuring expected revenue is realized on time. Combining a sharp commercial mindset with hands-on leadership, you will serve as both a strategic pipeline builder and a critical escalation partner, turning high-stakes client challenges into profitable, long-term relationships.
Responsibilities:
Lead & Scale: Mentor a high-performing PM team delivering complex, large-scale solutions across diverse market segments (from startups to global enterprises).
Remove Impediments: Act as the ultimate escalation point and catalyst for the team, proactively clearing roadblocks and driving continuous efficiency improvements.
Optimize the Pipeline: Shift the organization from managing individual projects to strategically executing the entire Professional Services portfolio.
Capacity & Revenue Planning: Balance and forecast resource capacity through to project completion to ensure expected PS revenue is realized on time.
Standardize Execution: Establish rigorous delivery governance, ensuring projects strictly adhere to scope, timeline, budget, quality, and technical requirements.
Cross-Functional Alignment: Partner internally with Sales, Custmer Success, and Delivery, as well as external technology partners, to ensure seamless project and support execution.
Crisis Resolution: Step into high-stakes client escalations hands-on, using a commercial mindset to rebuild trust and protect long-term partnerships.
Reporting & Risk Mitigation: Lead project review sessions and produce regular progress reports, proactively communicating forecasted risks to internal teams and client decision-makers.