Staff Program Manager

We are seeking an Experienced Program Manager to lead end-to-end delivery processes for key customers and strategic value streams. The ideal candidate is highly organized, technically minded, analytical, and experienced in managing complex Agile programs across cross-functional, global teams.

This role requires a strong understanding of the software development lifecycle, excellent communication skills, and the ability to manage risks, improve processes, and ensure the timely, high-quality delivery of products.

Key Responsibilities:

Lead end-to-end delivery for key customers and value streams.
Own, plan, and track the full customer program lifecycle, from contract, upsell, and discovery stages through development and delivery.
Oversee the full Agile software development lifecycle and ensure each stage is executed effectively.
Collaborate closely with Product, Engineering, Account Management, and Global Sales teams to coordinate product delivery.
Facilitate weekly program meetings to review status, align priorities, manage risks, and ensure clear communication across stakeholders.
Manage cross-team dependencies, risks, and ongoing issues through mitigation and resolution.
Define, refine, and drive adoption of new processes and procedures based on continuous feedback and retrospectives.
Develop KPIs and performance indicators to track progress, delivery quality, and Agile adoption.
Requirements