Engineering Operations Manager

We are seeking a strategic Engineering Operations Manager to act as a true change agent, leading high-impact initiatives that shape and elevate how Engineering operates at scale.
This role requires exceptional strategic thinking and communication skills, along with the ability to build strong, trusted relationships across diverse stakeholders. You will play a pivotal role in balancing business needs and enterprise priorities, effectively translating them into pragmatic and high-impact Engineering execution. This is an individual contributor position.
This is a unique opportunity to combine strategic vision with hands-on execution, influence how Engineering operates, and deliver meaningful, measurable impact. The role reports to the VP of Engineering Operations.
Role:
Drive Strategic Engineering Initiatives:
Lead cross-functional Engineering initiatives end-to-end, from definition through execution and transition to business-as-usual (BAU)
Serve as a project management expert, mentoring teams on best practices, methodologies, and effective execution
Provide clear visibility into strategic initiatives through structured updates, highlighting progress, risks, and key dependencies
Partner with stakeholders to define milestones, success metrics, and ensure strong execution alignment
Partner with us & Influence Execution:
Act as a primary interface to our stakeholders, translating enterprise priorities into pragmatic and high-impact Engineering execution
Lead our-driven initiatives impacting Engineering (e.g., system migrations, MDN, enterprise programs)
Ensure effective alignment with our standards and policies while maintaining a strong focus on business outcomes
Represent Engineering within our systems, including ownership of technical asset catalog accuracy
Build and leverage strong stakeholder relationships to enable collaboration, alignment, and informed decision-making
Enable Engineering Effectiveness & Scale:
Drive Engineering enablement and organizational effectiveness through targeted programs and initiatives
Design and deliver onboarding, learning, and innovation programs (e.g., bootcamps, immersion sessions, hackathons)
Leverage our capabilities and resources to strengthen Engineering practices, including AI adoption
Foster cross-team collaboration and a culture of knowledge sharing and continuous improvement
Support Governance & Operational Excellence:
Ensure smooth operation of Engineering processes within our frameworks while minimizing delivery friction
Support sourcing and procurement processes in partnership with Engineering stakeholders
Oversee risk management activities, including maintaining the risk registry (e.g., Archer)
Facilitate adoption of approved tools and effectively navigate approval processes for new solutions.