עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
18,000-25,000 ₪
We are seeking a technically strong and highly motivated Senior Global Technical Support Engineer to join our global service organization.
This is a high-impact, hands-on role combining advanced troubleshooting, global field support, product reliability improvement, and active involvement in NPI and product development processes.
You will serve as a senior technical authority within the service organization and a key interface between Service and R D.
This position includes international travel (~30%), including short-notice travel during critical escalations.
Key Responsibilities
Advanced Technical Support
Provide expert-level remote and on-site support for complex system issues
Lead critical customer escalations and drive resolution end-to-end
Support and guide Field Service Engineers worldwide
Improve First-Time-Fix and reduce recurring technical issues
This is a high-impact, hands-on role combining advanced troubleshooting, global field support, product reliability improvement, and active involvement in NPI and product development processes.
You will serve as a senior technical authority within the service organization and a key interface between Service and R D.
This position includes international travel (~30%), including short-notice travel during critical escalations.
Key Responsibilities
Advanced Technical Support
Provide expert-level remote and on-site support for complex system issues
Lead critical customer escalations and drive resolution end-to-end
Support and guide Field Service Engineers worldwide
Improve First-Time-Fix and reduce recurring technical issues
Requirements:
B.Sc. in Electrical Engineering / Mechanical Engineering / Physics or related field
4+ years of experience supporting complex multidisciplinary systems
Strong background in advanced troubleshooting and RCA
Experience working directly with customers in technical environments
Technical Capabilities
Deep system -level understanding (HW + SW + Process)
Strong analytical and diagnostic skills
Ability to operate independently in high-pressure situations
Experience with reliability analysis methodologies - advantage
Experience with X-ray systems or high-voltage imaging systems - advantage
Personal Profile
High ownership and accountability
Strong motivation and continuous learning mindset
Availability for international travel (~30%), including short-notice travel when required
B.Sc. in Electrical Engineering / Mechanical Engineering / Physics or related field
4+ years of experience supporting complex multidisciplinary systems
Strong background in advanced troubleshooting and RCA
Experience working directly with customers in technical environments
Technical Capabilities
Deep system -level understanding (HW + SW + Process)
Strong analytical and diagnostic skills
Ability to operate independently in high-pressure situations
Experience with reliability analysis methodologies - advantage
Experience with X-ray systems or high-voltage imaging systems - advantage
Personal Profile
High ownership and accountability
Strong motivation and continuous learning mindset
Availability for international travel (~30%), including short-notice travel when required
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
שאלות ותשובות עבור משרת Senior Global Technical Support Engineer
התפקיד כולל מתן תמיכה טכנית מתקדמת מרחוק ובאתר לפתרון בעיות מערכת מורכבות, הובלת הסלמות קריטיות מול לקוחות, תמיכה והכוונה למהנדסי שירות שטח ברחבי העולם, ושיפור אמינות המוצר. כמו כן, התפקיד דורש מעורבות בתהליכי NPI ופיתוח מוצרים, ומשמש כסמכות טכנית בכירה בארגון השירות.
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