Product Operations Manager

Responsibilities
Operational Strategy & Execution
Drive the execution of operational strategies that support efficient product development, delivery, and alignment with business priorities.
Process Optimization & Continuous Improvement
Identify, analyze, and continuously improve product workflows, fostering a culture of operational excellence, scalability, and innovation.
AI, Automation & Tooling
Identify opportunities to leverage AI, automation, and emerging workflows to improve Product operations. Own the Product Management tool stack end-to-end (e.g., Azure DevOps, Salesforce, internal systems), evolving tools, integrations, and workflows to drive measurable impact.
Cross-functional Leadership & Project Delivery
Partner with Product, Engineering, and cross-functional stakeholders at all levels to lead and deliver initiatives end-to-end, ensuring alignment, transparency, and timely execution.
Insights, Metrics & Decision Support
Define and track KPIs, and collect and analyze data to generate actionable insights that improve product performance and inform decision-making.
Operational Governance & Adoption
Drive adoption of Product Operations standards, frameworks, and best practices across the organization.
Prioritization & Planning
Own and evolve planning and prioritization frameworks to ensure focus, alignment, and effective resource allocation.
Customer Commitments & Deal Support
Support customer-driven commitments and deal acceleration processes, ensuring Product is set up to deliver on high-impact opportunities.