IT Manager

We are looking for an experienced and strategic IT Director to lead our global IT function. Reporting to senior leadership, you will own and evolve the IT infrastructure, service delivery, security posture, and AI integration capabilities that underpin the business across our worldwide offices. You will manage a globally distributed team covering Help desk support, systems administration, information security, and AI-driven tooling - ensuring reliable, secure, and scalable IT services for a fast-growing SaaS company.
What You Will Do Own and continuously improve global IT operations, including Help desk support, systems administration, endpoint management, and IT infrastructure across all our offices and remote users. Partner with business and technology stakeholders to translate operational and growth needs into scalable IT solutions, policies, and strategic roadmaps. Lead the implementation and ongoing management of the companys information security program, ensuring compliance with SOC 2, ISO 27001, and relevant regulatory frameworks globally. Drive the adoption and integration of AI-powered tools and automation across IT workflows, enabling global teams to work more efficiently and securely. Build, manage, and develop a high-performing, globally distributed IT team, setting clear goals, driving best practices, and fostering a culture of service excellence.
Position Intro:
our company is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business.