Bluespine-System Operations Engineer

About BluespineBluespine was established by professionals in the industry and serial founders to support self-funded employers in reducing healthcare expenses. Through innovative data analysis, Bluespine helps minimize unnecessary costs without altering employee benefits or requiring changes in behavior.As an System Operations Engineer, you will opearate and enahce our medical claims processing system, ensuring operational delivery aligns with SLAs while optimizing process efficiency through automation and analytics.Key Responsibilities:Operate Bluespine system for our customersMonitor and meet SLA requirementsWork closely with R&D to improve the productsRequirements:Hands-on technical expertise (IT systems, QA, support)Excellent interpersonal skills, strong communication skills, and ability to work in a teamFamiliarity with programming – advantageBachelor’s degree in Industrial Engineering & Management / Information Systems Engineering / Computer Science / Industrial Engineering practical engineer (associate degree) - advantageExperience with Medical Claims Processing – advantageTeam8:Bluespine