Senior Product Designer

Empathy is on a mission to help families with everything they face after the loss of a loved one. With an award-winning product, powered by tech and driven by purpose, we provide peace of mind by guiding families through all the tedious and time-consuming tasks that follow a loss, automating many of the processes so that they can focus on what truly matters.

Design is a key element in everything we do at Empathy, providing a visual framework that helps families feel supported, comforted, and valued. Communicating with those who are experiencing a crisis requires a sensitive and simple approach. We strive to provide a soothing experience and a clear interface that will guide them as they progress in their logistical tasks and on their road to healing.=

We’re seeking a Senior Product Designer who excels in complex problem-solving and leads cross-functional collaboration to turn challenging user needs into elegant, impactful, and beautiful solutions. This role combines strategic thinking with hands-on execution to drive innovation and elevate our core products.

Requirements:

5+ years of experience in product design, with expertise in both visual and interaction design.
An independent problem solver who takes projects from concept to completion, creates elegant solutions for complex challenges, and builds prototypes that showcase design decisions.
A strong communicator and storyteller who presents design ideas through compelling narratives, translates complex concepts into clear information, and exchanges constructive feedback to foster growth and collaboration.
Growth-oriented, demonstrating dedication to continuous learning, flexibility in dynamic environments, and a versatile approach to design challenges.
A natural leader who guides and mentors team members and drives positive change with a focus on inclusion and equity.

Please include a link to your portfolio.

In this role you will:

Design end-to-end product experiences for our core products—from research and ideation to execution and refinement.
Partner with product managers, engineers, and researchers to solve user needs.
Use user research, usability testing, and data analysis to guide design decisions.
Create wireframes, prototypes, and high-fidelity UI designs that meet user needs and brand goals.
Champion design excellence and usability for intuitive, accessible products.
Help build and evolve our design system for consistency across touchpoints.
Provide mentorship to junior designers while nurturing a collaborative, growth-focused culture.