Salesforce Business Analyst

abra is hiring for its Salesforce activity – Salesforce Business Analyst We are looking for a talented and customer-focused Salesforce Business Analyst to lead the full delivery lifecycle, from business discovery through implementation and go-live. This role serves as the key link between business stakeholders and technical teams, transforming business challenges into scalable Salesforce solutions while driving projects end-to-end. Responsibilities: • Partner with business stakeholders to analyze processes, identify challenges, and define Salesforce-based solutions • Lead discovery workshops and gather business requirements • Translate business needs into user stories, process flows, functional specifications, and acceptance criteria • Own and manage the product backlog, sprint priorities, scope, and timelines throughout the project lifecycle • Design Salesforce declarative solutions, data models, and integration requirements in collaboration with technical teams • Lead User Acceptance Testing (UAT), defect management, change management, and user training activities • Drive successful platform adoption and ensure alignment between business objectives and delivered solutions