AI Product Adoption Engineer

We are expanding its AI capabilities, and were looking for an AI Product Adoption Engineer who thrives on hands-on execution, customer proximity, and getting real AI solutions live in the field.
This is a boots-on-the-ground position for someone who is energized by rolling up their sleeves, working side-by-side with customers and internal teams, and doing what it takes to get AI products fully implemented, adopted, and delivering value.
You will work directly with customers, sales and post-sales teams, Product Managers, and Engineers to ensure our AI capabilities are live, working, and embedded into real enterprise workflows.
If youre excited by driving large-scale AI adoption, building internal champions, and spending time with customers to get AI solutions up and running, this role is for you.
What will you actually be doing?
Owning AI adoption across our global customer base.
Defining, executing, and continuously improving adoption approaches based on what works in real customer environments.
Acting as a go-to resource for customers and internal teams when AI needs to be explained, implemented, or unblocked.
Clearly articulating our AI strategy, product value, and differentiation internally and externally.
Serving as a trusted, highly credible product expert to help internal teams and customers move confidently from experimentation to production usage.
Building and maintaining a real-world AI use case library grounded in customer problems, solutions, and outcomes.
Applying strong discovery skills to understand customer challenges, diagnose root causes, and map them to our AI capabilities.
Partnering closely with Product Managers to surface gaps, opportunities, and required improvements.
Bringing structured feedback and market intelligence from the field to help shape the AI roadmap.
Staying deeply connected to Engineering and Product to understand our technical strengths, constraints, and evolution.