Application Engineer

we are at the forefront of AI inference and signal processing, powering some of the world's most advanced edge devices with our NPU, Connectivity, Wireless, and Sensing IP platforms. As part of our Customer Solutions Group, you'll join a senior team of technical experts who are the bridge between our company's engineering depth and the real-world needs of customers and partners worldwide.
This is a customer-facing role focused on our company's AI Division, spanning the full customer lifecycle, from pre-sales technical evaluation through post-sales integration. The role combines technical account management with disciplined operational follow-through on behalf of assigned customers.
You'll engage in complex, deeply technical conversations that require strong engineering understanding paired with the communication skills and gravitas to represent our company credibly to customers.
What you'll do
Act as the senior technical point of contact for assigned customers, representing our company credibly and in depth on our AI Division's product status, roadmap, and forward plans, including presenting technical material and traveling on-site as needed.
Own the operational flow of customer communications, triaging incoming requests, routing them to the right internal stakeholders, and driving each item to closure.
Proactively track all open commitments and milestones on behalf of assigned accounts, ensuring nothing slips and that customers receive timely, accurate status updates.
Support pre-sales technical engagements - demonstrating product value, evaluating customer use cases, and contributing to proof-of-concept efforts.
Guide customers through post-sales integration, helping them get the most out of our company's tools and software stack.
Maintain and grow the organization's knowledge base of customer environments, technical challenges, and solved cases.