Sales Operations Manager

We are seeking a highly analytical and business-oriented Sales Operations Manager to join our global commercial organization.

In this role, you will serve as a key operational partner to the CRO and commercial leadership team, supporting global sales performance through data-driven insights, operational excellence, and scalable processes. You will take ownership of core sales operations activities including reporting, forecasting support, CRM management, enablement coordination, and cross-functional commercial initiatives.

This is a hands-on role for a highly capable professional who understands how global sales organizations operate, knows how to turn data into action, and can build structure in a fast-paced environment.

Roles and Responsibilities:
Serve as a strategic operational partner to the CRO and commercial leadership team.
Own global sales operations processes and support the effectiveness of the commercial organization.
Manage the sales-side ownership of Salesforce, including data quality, reporting structure, process improvements, and coordination with external IT or system administrators.
Build, maintain, and optimize dashboards, reports, forecasts, and performance tracking tools.
Lead Quarterly Business Review (QBR) processes, including KPI analysis, presentations, action tracking, and follow-up.
Support pipeline visibility, forecasting accuracy, and sales performance analysis across regions.
Drive internal commercial campaigns and go-to-market operational initiatives in collaboration with Product, Marketing, and Sales leadership.
Coordinate training, onboarding, and enablement programs for the global sales organization.
Manage commercial data, documentation, internal knowledge flows, and process governance.
Identify operational gaps and implement scalable improvements across the sales organization.