Director of Sales Operations

We are looking for a dynamic Dir. Sales Operations to join our fast-paced tech company. The ideal candidate will be responsible for managing and optimizing our projection (Revenue and COGS), overseeing pipeline, and ensuring the seamless flow from lead generation to cash collection.

In the complex semiconductor landscape, this role is critical in architecting and maintaining efficient processes that support the sales team in driving revenue growth with a strong collaboration with the Engineering Operations teams.

Responsibilities

Commercial Operations & Semiconductor Lifecycle
Pricing, BoM, RFP, RFI: Partner with FP&A Team to streamline and govern the end-to-end commercial process, including strategic pricing approval, BoM accuracy, and the financial modeling required for complex RFPs and RFIs.
Supply & Demand Alignment: Manage visibility into inventory availability, closely aligning the Eng. Ops/Salas team and Biz Dev team to ensure hardware delivery matches sales commitments.
Process Optimization: Design and refine the end-to-end sales process from lead to cash. Identify bottlenecks and implement solutions to enhance productivity and reduce cycle times.

Revenue Forecasting & Pipeline Management
Pipeline Management: Monitor the sales pipeline and collaborate with sales leaders to ensure accurate and timely forecasting. Implement strategies to increase pipeline visibility and operational efficiency.
Revenue Forecasting: Develop and maintain accurate revenue forecasting models and methods. Provide strategic insights to senior management based on forecast data.
FP&A Partnership: Partner closely with the FP&A team to synchronize the sales pipeline with financial revenue models. Partner closely with FP&A to develop integrated revenue models, ensuring sales targets are aligned with the companys long-term financial goals and annual budget.
Quota & Incentive Design: Collaborate with Finance to design, model, and implement sales commission structures that motivate the team while adhering to company budget constraints and margin targets.

Systems Architecture & Data Analytics
CRM & ERP Leadership: Lead the architecture, customization and ongoing optimization of Salesforce CRM to ensure it aligns with business needs. Manage user roles and security, data integrity, and system customization. Collaborate along with the System Information Department.
Data Accuracy: Lead the "Single Source of Truth" initiative to ensure CRM data and financial reporting are perfectly aligned.
Reporting & Analytics: Generate regular reports on sales metrics, including pipeline health, conversion rates, and revenue performance. Use data analytics to inform strategic decisions and report key insights to stakeholders.