IT Manager

Requirements:
* 5+ years of hands-on IT management experience with team leadership responsibilities
* Deep expertise with cloud-based identity and productivity platforms (Okta, Google Workspace, Office 365)
* Strong background in endpoint security and device management (CrowdStrike, JumpCloud, Kandji MDM solutions)
* Experience with enterprise networking, VPN technologies, and remote access solutions (Palo Alto GlobalProtect or similar)
* Experience with SaaS services management and shadow IT detection (Zluri, Tori)
* Knowledge of compliance frameworks, particularly ISO 27001 and GDPR requirements
* Experience implementing business continuity and disaster recovery procedures
* Familiarity with AI productivity tools and corporate AI governance
* Automation mindset with scripting or workflow automation experience
* Excellent communication skills for supporting diverse, creative teams
* Hybrid work experience supporting distributed global teams
* Strong verbal, reading and writing skills in English
* Familiarity with ticketing systems such as Freshservice, Atera, etc.
* Proven track record in vendor management and IT procurement processes Nice To Have:
* Background supporting creative software environments and workflows
* Experience with AWS cloud services and backup solutions
* Familiarity with Atlassian suite, Monday.com, and project management platforms
* IT management or related technical certifications