Senior Content Manager

We help many of the worlds largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. Were a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. Youll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. This is a career-defining opportunity to own the content function for a fast-scaling fintech company. As our Senior Content Manager, you'll architect our voice across every channel-from web and campaigns to sales materials and product copy. This is a hands-on, high-impact role where you produce, edit, and guide content end-to-end, with the flexibility to work with additional writers while maintaining full ownership of quality and consistency. As the company scales rapidly, you'll scale with it-this is a role with serious growth potential for a content leader ready to make their mark.
What will you do?
Content Creation & Editing: Develop and edit content for website, landing pages, blogs, email campaigns, social media, PR materials, sales decks, one-pagers, and UX copy. Campaign & Social Content: Support marketing campaigns and social media initiatives with aligned messaging and creative copy. Product & Ecosystem Mastery: Learn our product and industry ecosystem to create accurate, relevant, and compelling content. Quality & Cohesion: Ensure all content is on-brand, clear, and consistent in tone, style, and messaging; guide and edit additional writers when needed. Cross-Functional Collaboration: Work with Product, Sales, Marketing, and Design teams to ensure content meets business objectives and resonates with target audiences. Content Planning & Optimization: Plan, prioritize, and optimize content production to maximize impact; monitor performance metrics and refine content based on insights.
Why join us?
* Lead content production for a fast-growing, category-defining startup across all channels.
* Opportunity to shape our voice, messaging, and brand cohesion across the entire organization.
* Collaborate with a dynamic team and have direct impact on marketing, campaigns, and product initiatives.
* Competitive compensation, benefits, and a culture that values creativity and ownership