עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
22,000-32,000 ₪
As a Technical Account Managers (TAM) in our Enterprise Support, you will play a crucial role in fostering our customers innovate and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and voice of the customer for our Strategic customers.
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
* Act as a single point of contact to Enterprise Support customers.
* Make recommendations on how new offerings fit in the company strategy and architecture.
* Complete analysis and present periodic reviews of operational performance to customer.
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning.
* Champion and advocate for customer requirements within AWS (e.g. feature request).
* Participate in customer requested meetings (onsite or via video call).
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns.
* Work with some of the leading technologists around the world.
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible.
* Available in non-business hours to handle urgent issues.
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
* Act as a single point of contact to Enterprise Support customers.
* Make recommendations on how new offerings fit in the company strategy and architecture.
* Complete analysis and present periodic reviews of operational performance to customer.
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning.
* Champion and advocate for customer requirements within AWS (e.g. feature request).
* Participate in customer requested meetings (onsite or via video call).
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns.
* Work with some of the leading technologists around the world.
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible.
* Available in non-business hours to handle urgent issues.
Requirements:
Basic Qualifications
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
Preferred Qualifications
- Knowledge of AWS Infrastructure.
- Experience in managing and troubleshooting network, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in technical support.
Basic Qualifications
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
Preferred Qualifications
- Knowledge of AWS Infrastructure.
- Experience in managing and troubleshooting network, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in technical support.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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