עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • אלפי משרות חדשות בכל יום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום הייטק / חומרה / תוכנה / סייבר

תל אביב - יפו

חברה בתחום הייטק / חומרה / תוכנה / סייבר

תל אביב - יפו
מלאה
18,000-26,000 ₪ (הערכה מבוססת AI)
הערכה מבוססת AI ולא שכר של המעסיק

Were looking for a Technical Account Manager to join us and spread the power of our company. In this role, youll be responsible for planning and executing strategies to drive customer adoption and use of the company platform. You'll provide both strategic and hands-on technical guidance to customers throughout the company journey, from onboarding to operationalization.
WHAT YOULL DO
Provide your customers with expert guidance on deployment, operational best practices, and assist in establishing a company Center of Excellence.
Contribute to sessions aimed at helping customers unlock the full value of the company platform.
Focus on driving out risk in our account base by increasing adoption, ensuring retention, and fostering satisfaction.
Offer insights regarding the availability of new features in our company.
Facilitate escalations for more complex or technically challenging issues.
Collaborate with Engineering, Support and Product teams to resolve technical escalations quickly and efficiently.
Collaborate with our company Sales and Renewal teams to secure contract renewals.
Assist in identifying opportunities for expanding our company usage across the customers organization.

Requirements:
3+ years of experience in technical customer facing roles (i.e. Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer).
Understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer).
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
Excellent written and verbal skills in Hebrew and English.
Ability to multi-task and thrive in a fast-paced environment.
B.S. in Computer Science, Engineering, or similar field.

This position is open to all candidates.