Infrastructure Engineering Group Lead

We are seeking a Platform Engineering Group Lead to strengthen our platform and operational engineering capabilities and ensure the company has a secure, reliable, and scalable foundation for product delivery and operations. This role drives execution, raises engineering standards, and improves consistency across deployment, infrastructure, and operational practices in support of product delivery, customer environments, and internal platforms. The role partners closely with R&D, QA, IT stakeholders, and PS/CS to enable consistent deployments through standards, reference architectures, and high-quality installation documentation.

Your key responsibilities will be:

Lead the Platform Engineering group, including people leadership, prioritization, execution management, and cross-functional coordination, and establish an effective operating cadence for a small, high-impact organization.
Build scalable operating models, ownership boundaries, and execution discipline across platform, deployment, and operational engineering activities.
Drive automation and deployment engineering outcomes across CI/CD, release readiness, environment provisioning, and delivery tooling, with a strong focus on reducing manual steps and operational risk.
Own deployment readiness across internal and customer-facing environments, including staging deployments, validation steps, installation packages, and deployment runbooks, to support consistent and repeatable implementations.
Ensure effective internal infrastructure and workplace technology operations, including service levels, escalation paths, operational hygiene, endpoint lifecycle, backups, and core office/server-room infrastructure.
Drive security and compliance readiness within the groups scope, including operational controls implementation, remediation tracking, evidence discipline, and coordination with external cybersecurity partners and internal security stakeholders.
Establish engineering standards and technical guardrails across infrastructure-as-code, change management, observability, access controls, and backup/restore verification.
Lead incident management across platform, infrastructure, and internal technology services, including issue assessment, prioritization, escalation, incident reviews, and corrective actions to improve reliability over time.
Define and improve deployment patterns, reference architectures, and environment recommendations based on customer constraints and operational requirements to support successful PS/CS engagements.