Backend Engineer & Deployment

This role sits at the intersection of cloud infrastructure and backend engineering. You'll build and maintain the Infrastructure-as-Code and tooling that customers use to deploy Sentra across AWS, Azure, and GCP - including Kubernetes-based, VM-based, and on-premise environments. Alongside that, you'll develop the backend services that power the deployment lifecycle: orchestration, provisioning, environment management, health monitoring, and deployment verification - time-critical services where reliability directly impacts the customer experience.

The role blends hands-on engineering, cloud architecture, and customer-facing technical work. You'll collaborate with Solutions Engineering, Support, and customers directly to ensure deployments are smooth, secure, and scalable.

Responsibilities
Customer Deployment

Develop and maintain Infrastructure-as-Code (Terraform, CloudFormation) that customers use to deploy and integrate the product into their cloud environments.
Design customer-deployable cloud architectures across AWS, Azure, and GCP, including networking (VPC/VNet, routing, NAT, PrivateLink / private endpoints) and security primitives.
Build and maintain deployment tooling (CLI tools, installers, templates, automation) to simplify customer setup and upgrades.
Develop and maintain our Kubernetes-based deployment (Golang, Helm) for either cloud-native or on-prem environments.
Backend Deployment Services

Build and maintain backend services (Python, TypeScript) that power the deployment lifecycle - including orchestration, provisioning, and environment management.
Develop health monitoring and deployment verification services that ensure reliable, validated deployments with minimal customer friction.
Design and improve APIs that manage customer environments, ensuring they are robust, well-documented, and easy to integrate with.
Own the reliability and performance of time-critical deployment services where latency and correctness directly affect customer experience.
Collaboration & Customer-Facing Work

Act as a technical escalation point for customer deployment and integration issues, working closely with Solutions Engineering and Support.
Collaborate with external-facing teams (Customer Success, Solutions Engineering, Sales Engineering) on customer deployments and integrations, including participating in calls or troubleshooting sessions when needed - sometimes during US business hours.