עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
22,000-30,000 ₪
We are looking for an experienced, energetic and positive manager within our Professional Services team. You will have great interpersonal skills as well as a strong bias towards excellent client service. You will be analytical and have great organisational skills. You are a quick learner and serious about making an impact.
What will you do?
Manage, mentor and enable a team of Implementation Managers.
Work closely with customers with the drive to help them achieve their business goals and promote best practice.
Oversee and be accountable for the portfolio of projects owned by your team.
Partner with our Go To Market organization in outlining excellence in service delivery.
Collaborate with both Customer and Prospects, building bespoke Statements of Work and Project Plans to align to delivery.
Become a trusted advisor and ambassador of change in our customers workspace.
Be an advocate for our customers in collaborating with other departments across the organisation, including Product and Development.
Be the main point of contact for our clients from point of sale through to deployment
Gather system requirements and business objectives from customers.
Assess how best to configure the platform and provide guidance on best practices and successful deployment.
Meet and exceed department KPIs through data-driven analysis, planning and execution.
Identify and analyze project risks & dependencies on an ongoing basis.
Work cross-functionally with our Sales, CS Engineers, Product & Account teams.
What will you do?
Manage, mentor and enable a team of Implementation Managers.
Work closely with customers with the drive to help them achieve their business goals and promote best practice.
Oversee and be accountable for the portfolio of projects owned by your team.
Partner with our Go To Market organization in outlining excellence in service delivery.
Collaborate with both Customer and Prospects, building bespoke Statements of Work and Project Plans to align to delivery.
Become a trusted advisor and ambassador of change in our customers workspace.
Be an advocate for our customers in collaborating with other departments across the organisation, including Product and Development.
Be the main point of contact for our clients from point of sale through to deployment
Gather system requirements and business objectives from customers.
Assess how best to configure the platform and provide guidance on best practices and successful deployment.
Meet and exceed department KPIs through data-driven analysis, planning and execution.
Identify and analyze project risks & dependencies on an ongoing basis.
Work cross-functionally with our Sales, CS Engineers, Product & Account teams.
Requirements:
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they arent the only factor. If you dont have enough experience, or not all the skills, wed still like to hear from you. This could be the perfect fit for you and us. Learning and Development is at the heart of HiBob, so dont exclude yourself if you dont tick off all of the below items which are desirable, but not essential to have from day one.
Proven ability to hire, mentor, and develop diverse Professional Service Teams with 2 years experience in managing Professional Service teams.
Exceptional relationship-building and stakeholder engagement skills, including C-suite communication.
Proven expertise of utilising AI Professional Service tools
Strong negotiation and conflict-resolution abilities
Experience in executing Implementation Professional Services in a SaaS environment.
Skilled capacity management and team development
Demonstrated ability to manage the P&L of a Professional Services team
Ability to manage a wide portfolio of individual and team projects.
Strong understanding of SaaS and the technology industry
Knowledge of HR - highly regarded
Experience in project management
Strong problem-solving skills and an ability to think outside of the box
Ability to interact with product specialists and development teams around delivery/roadmap
A can-do approach with the ability to thrive under pressure
Excellent client-facing and internal communication skills
Solid organizational skills including attention to detail and multitasking skills
A strong work ethic, integrity and desire to succeed.
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they arent the only factor. If you dont have enough experience, or not all the skills, wed still like to hear from you. This could be the perfect fit for you and us. Learning and Development is at the heart of HiBob, so dont exclude yourself if you dont tick off all of the below items which are desirable, but not essential to have from day one.
Proven ability to hire, mentor, and develop diverse Professional Service Teams with 2 years experience in managing Professional Service teams.
Exceptional relationship-building and stakeholder engagement skills, including C-suite communication.
Proven expertise of utilising AI Professional Service tools
Strong negotiation and conflict-resolution abilities
Experience in executing Implementation Professional Services in a SaaS environment.
Skilled capacity management and team development
Demonstrated ability to manage the P&L of a Professional Services team
Ability to manage a wide portfolio of individual and team projects.
Strong understanding of SaaS and the technology industry
Knowledge of HR - highly regarded
Experience in project management
Strong problem-solving skills and an ability to think outside of the box
Ability to interact with product specialists and development teams around delivery/roadmap
A can-do approach with the ability to thrive under pressure
Excellent client-facing and internal communication skills
Solid organizational skills including attention to detail and multitasking skills
A strong work ethic, integrity and desire to succeed.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
תל אביב - יפו
