Senior Software Engineer

We are looking for a highly motivated Senior Software Engineer to join our group. In this role, you will design and develop large-scale, cloud-native systems that power the global CXone platform.
Beyond building scalable services, we are looking for engineers who embrace AI-augmented development, leverage modern coding agents, and continuously optimize engineering workflows using tools such as Claude Code, GitHub Copilot, and other AI-driven assistants.
You will work in a fast-paced, cloud-first environment where ownership, technical excellence, and intelligent automation are part of everyday engineering.
How will you make an impact?
Quickly onboard to existing systems and become productive in a complex domain
Design, implement, and maintain automation and test frameworks using AWS\Azure technology
Build and evolve performance and scalability solutions
Lead tasks end-to-end, including coordination across R&D, QA, DevOps, and other teams
Drive technical initiatives independently, from requirements to delivery
Analyze system behavior, troubleshoot issues, and lead root-cause analysis
Improve reliability, performance, and maintainability of existing components
Integrate solutions into CI/CD pipelines
Leverage AI tools to improve coding efficiency, quality, and productivity
Collaborate closely with architects and peers to evolve system design
Apply AI-powered coding tools to accelerate development and improve code quality
Leverage coding agents and AI workflows to optimize design decisions, refactoring, testing, and documentation
Contribute to engineering best practices and continuously improve development velocity and reliability.