עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
9,000-13,000 ₪
We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.
Cool things youll do:
Our Cloud Associate TSE 1s form the front line of our cloud support team, directly responding to questions from our customers on areas such as connectivity, the availability of the Atlas service and questions about the UI or platform features. You will also be working with our engineering teams to escalate more complex customer problems. It's crucial that you ensure that questions are answered quickly and accurately and that our customers get the help they need, regardless of who provides the answers in the end. Our team combines their expertise with passion, initiative, teamwork and a great sense of humour to help our customers to be successful with around the globe.
If youre passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
Cool things youll do:
Our Cloud Associate TSE 1s form the front line of our cloud support team, directly responding to questions from our customers on areas such as connectivity, the availability of the Atlas service and questions about the UI or platform features. You will also be working with our engineering teams to escalate more complex customer problems. It's crucial that you ensure that questions are answered quickly and accurately and that our customers get the help they need, regardless of who provides the answers in the end. Our team combines their expertise with passion, initiative, teamwork and a great sense of humour to help our customers to be successful with around the globe.
If youre passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
Requirements:
General knowledge of operating systems and scripting, specifically Linux and bash
Hands-on networking experience
Fundamental computing concepts
Technical or non-technical customer service experience
Experience using any cloud services stack such as AWS, Azure or GCP
Genuine desire to help customers be successful
Strong desire and ability to rapidly learn a wide variety of new technical skills
Ability to think on your feet, remain calm under pressure and solve problems in real-time
Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help
Bonus points
In order to hit the ground running it would be advantageous if you had experience in any of the following areas
Database architecture and administration (relational or non-relational)
Automation tooling and APIs
Systems administration and knowledge of distributed systems
Analysis of customer workloads and use cases, including performance, availability, and scalability
General understanding of the genAI concepts and technologies in this space
General knowledge of operating systems and scripting, specifically Linux and bash
Hands-on networking experience
Fundamental computing concepts
Technical or non-technical customer service experience
Experience using any cloud services stack such as AWS, Azure or GCP
Genuine desire to help customers be successful
Strong desire and ability to rapidly learn a wide variety of new technical skills
Ability to think on your feet, remain calm under pressure and solve problems in real-time
Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help
Bonus points
In order to hit the ground running it would be advantageous if you had experience in any of the following areas
Database architecture and administration (relational or non-relational)
Automation tooling and APIs
Systems administration and knowledge of distributed systems
Analysis of customer workloads and use cases, including performance, availability, and scalability
General understanding of the genAI concepts and technologies in this space
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
קרית ביאליק
בוקר
תל אביב - יפו
1254 שעות
