Production Engineer (Maternity Leave Replacement)

What Were About
we are a fast-growing startup at the forefront of application security. Our cutting-edge platform is designed to help development teams build secure software quickly, enabling them to move faster while managing risks. As pioneers in the AppSec space, were shaping the future of secure software development in the AI era. If you're looking for an exciting opportunity to make a significant impact and grow with a passionate team, we are the place to be.
What you will do
Release & hotfix management - Create and coordinate manual releases and hotfixes; build and publish release versions; maintain a centralized release calendar and manage release risk, quality and schedule.
Daily operations & syncs - Lead daily production sync meetings and act as the cross-team release/incident liaison across R&D, QA and DevOps.
Incident ownership - Own the incident.io platform (day-to-day configuration, runbooks, training for R&D, and status pages), run incident lifecycle activities, and drive post-mortems and RCAs for production bugs and outages.
Monitoring & alerting - Manage and maintain Grafana dashboards and alerting rules; respond to and triage alerts from Grafana and GCP (Cloud) monitoring; work with teams to reduce false positives and improve signal-to-noise in alerts.
On-call & incident triage - Participate in on-call rotations and act as escalation point for production issues; perform structured troubleshooting to mitigate issues and reduce MTTR.
Post-incident process - Lead post-mortems, own follow-up actions, and ensure lessons learned are integrated into process and tooling (e.g., smoke tests, cache clearing, alerting improvements).
Process & automation - Drive improvements to CI/CD, release automation, and production runbooks; help orchestrate IaC and deployment tooling to reduce manual risk.