Product Manager - Copilot Experience

We are looking for an experienced Product Manager to lead Clinician Experience domain - responsible for building a seamless, intelligent experience that physicians genuinely love.
This role owns the end-to-end physician journey: from pre-visit planning, through in-visit ambient listening to post-visit documentation, workflow automation, and real-time assistance. Your mission is to drive high satisfaction and deep engagement by making AI Co-Pilot an indispensable part of the clinicians daily routine.
We are looking for a user-centric PM who is both visionary and hands-on - someone who deeply understands workflow design and is excited about shaping AI-powered products in real clinical environments.
Responsibilities:
Define and drive the product roadmap for Clinician Copilot experience. Lead the evolution as a true AI clinical copilot, unifying innovative capabilities into a seamless, context-aware workflow. Ensure consistency and cohesion across all physician-facing surfaces while continuously pushing the experience forward.
Own and improve KPIs, including CSAT, usage, and engagement.
Continuously identify friction points and remove barriers to adoption.
Translate physician feedback and usage signals into rapid, high-impact product improvements.
Own the core application layout and experience, define and deliver intelligent flows that adapt to physician needs across each stage of care (pre-visit → in-visit → post-visit).
Design experiences that thoughtfully integrate ambient AI, generative capabilities, and workflow automation into daily practice.
Balance innovation with clarity and trust.
Partner closely with Engineering, Medical Managers, Designers, Customer Success, AI teams, and enterprise clients.
Develop deep expertise in both customer operational workflows and end-user behavior patterns.
Align execution to maximize physician value while maintaining architectural integrity and scalability.